Mool Case Study
Client
Mool
Project type
Product Design
year
2022
Introducing Mool App which has been established with a simple purpose — to advise the world’s largest cohort of new savers. They want to lead every Indian to a fuller life.

Introduction: Nurturing Financial Freedom
In the complex landscape of personal finance, Mool emerges as a beacon of simplicity and empowerment. Founded with a profound purpose, Mool sets out to transform the financial destinies of individuals, particularly in India, guiding them towards a fuller life. At its core, Mool focuses on the root of financial independence, offering an array of services designed to make managing money comprehensible, convenient, and fruitful..

Design process: The Double Diamond Approach
Discover Phase:
Conducted extensive market research to understand the nuances of India’s diverse financial landscape.
Engaged in immersive user interviews to empathize with the challenges faced by different user segments.
Analyzed competitor platforms to identify industry standards and gaps in user experience.

Define Phase:
Developed user personas and journey maps to gain insights into user behaviors and pain points.
Collaborated with Mool’s team to define project goals and establish clear design objectives.
Conducted collaborative workshops to align stakeholders on design direction and brand identity.
Develop Phase:
Created wireframes and interactive prototypes for user testing.
Applied responsive design principles to ensure seamless experiences across various devices.
Collaborated closely with developers for the seamless integration of design elements into the platform.
Deliver Phase:

Delivered high-fidelity UI designs, including detailed specifications for developers.
Conducted usability testing sessions to validate design decisions and make necessary refinements.
Provided ongoing support during the development phase, ensuring the design vision was accurately implemented.
Results
The user testing results of the app were promising. Participants found the interface intuitive and easy to navigate. They appreciated the app's responsiveness and smooth performance. Feedback highlighted a few minor usability issues, which the development team addressed promptly. Overall, users expressed satisfaction and enthusiasm, indicating a positive reception for the app's future release.
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